Our Story
A local, owner-run business,
built on care.
Thame Carpet Cleaning is Laurel & Andrew — a husband-and-wife team who believe exceptional customer service should be the standard, not the exception.
Same Day Quote
Most quotes are provided the very same day.
Tell us a little about your home and we'll come back to you with an honest, no-obligation price — usually within a few hours.
Laurel & Andrew
We don't simply clean carpets — we care for people's homes.
We started Thame Carpet Cleaning because we saw a quiet gap in what a home service could feel like. Too often, it feels transactional. Rushed. Impersonal. We wanted to build something different.
Something warm. Something considered. A service where the phone is answered by the same person who will be standing in your hallway the following morning — and where the details, the small ones, are handled with genuine pride.
Everything we do is guided by one simple idea: to treat every home as if it were our own.
— Laurel & Andrew
What we stand for
Six values that shape everything we do.
Respect
For your home, your time, and the trust you place in us.
Trust
Built quietly, one appointment at a time.
Professionalism
Punctual, prepared, and properly equipped.
Pride
In the work we leave behind — always.
Reliability
When we say we'll be there, we're there.
Honesty
Fair prices, clear advice, no upselling.
Same Day Quote
Most quotes are provided the very same day.
Tell us a little about your home and we'll come back to you with an honest, no-obligation price — usually within a few hours.
The Thame Promise
Six quiet commitments
we make to every home.
The Thame Promise is our way of saying that exceptional customer service should be the standard, not the exception.
01
Respect your home
Shoes off. Care taken. Furniture protected. We treat every home as if it were our own.
02
Arrive when we say
Punctual, tidy and considerate. A quick text before we set off, so you're never left waiting.
03
Honest advice
If a carpet doesn't need cleaning, we'll say so. No upselling. No pressure. Only what's right for you.
04
Never cut corners
Careful preparation, gentle methods, and a proper finish. The details are where quality lives.
05
Genuine pride in our work
We don't leave until we're proud of the result — and until you are, too.
06
Outstanding customer service
Warm, friendly, unhurried. From your first call to the moment we say goodbye.
Kind Words
Trusted in homes
across Thame.
"Laurel and Andrew are simply exceptional. Punctual, thoughtful and the carpets look better than the day they were laid. I can't recommend them highly enough."
Charlotte M.
Thame
"From the first phone call to the final walk-through, everything was handled with such care. This is what customer service used to feel like."
Peter & Jane H.
Long Crendon
"Honest, tidy, and quietly brilliant at what they do. Our sitting room hasn't looked this good in ten years."
Rebecca S.
Haddenham
Ready when you are
We'd love to look after your home.
Tell us a little about your home and we'll come back to you with an honest, no-obligation price — usually within a few hours.